Privacy Policy

Authentic Talent Edge / NegotiateHer ("Company," "we," "us") operates the NegotiateHer website, mobile experience, and related services (the "Service"). This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights available to you. By creating an account or using the Service, you acknowledge this Privacy Policy.

1. Information We Collect

Account & Profile Information: first and last name, email address, username, password (stored in encrypted form), and zip code.

Student Plan Verification: for users who select the Student plan, school name and grade or year level, used solely to verify student eligibility for discounted pricing.

Payment Information: subscription payments are processed by Stripe. We do not store full payment card numbers on our servers.

Usage & Engagement Data: lessons completed, practice scenarios attempted, streaks, and other in-app progress metrics.

Conversations with Vera (AI Coach): the text of your interactions with our AI negotiation coach, which we use to generate responses and improve the Service.

Community Content: posts, replies, and profile details you choose to share in The Circle community and the Win Wall.

Technical & Device Data: IP address, browser and device type, log data, and cookies or similar tracking technologies.

2. How We Use Information

• Provide, operate, and personalize the Service, including Vera's coaching responses and lesson recommendations
• Process payments and manage subscriptions
• Verify Student plan eligibility
• Communicate with you, including service updates and billing notices
• Monitor, maintain, and improve the Service
• Detect, investigate, and prevent fraud, abuse, and violations of our Terms of Service
• Comply with legal obligations

We do not sell personal information for money.

3. AI Coach (Vera) Disclosures

Vera is an artificial intelligence chatbot, not a human coach, therapist, attorney, or financial advisor. Vera's responses are generated by AI models and are provided for educational and informational purposes only; they do not constitute professional, legal, financial, or career advice.

Where we know a user is a minor, we will clearly disclose that the user is interacting with an AI system and not a human, and maintain protocols to prevent Vera from producing content that encourages self-harm or similarly harmful conduct.

4. Children & Teen Privacy

The Free and Pro plans are intended for users 18 and older. The Student plan is intended for verified students, which may include users under 18 but at least 13 years old. NegotiateHer is not intended for use by children under 13, and we do not knowingly collect personal information from children under 13 without verifiable parental consent as required by COPPA.

For users between 13 and 17 on the Student plan, we apply additional safeguards consistent with applicable state law, including no sale of such users' personal information and no use for targeted advertising.

5. Enterprise & Team Accounts

If you access NegotiateHer through an employer-sponsored Enterprise account, your employer may designate administrators who can view aggregate, non-identifying usage data for reporting purposes. Administrators will not have access to your individual Vera conversations, Circle posts, or Win Wall entries.

6. How We Share Information

• Service providers who help us operate the Service, including hosting, analytics, and payment processing (Stripe), under confidentiality obligations
• Enterprise Customers, limited to aggregate usage data only
• Professional advisors as needed
• Law enforcement or regulators where required by law
• A successor entity in the event of a merger or acquisition

7. Your Privacy Rights

Depending on your state of residence, you may have rights to access, correct, or delete the personal information we hold about you, and to opt out of the sale or sharing of personal information. Contact us at the address below to exercise these rights.

8. Cookies & Tracking

We use cookies and similar technologies to keep you signed in, remember preferences, and understand aggregate usage of the Service.

9. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or by email prior to taking effect.

Terms of Service

These Terms of Service ("Terms") govern access to and use of the NegotiateHer website, mobile experience, and related services (the "Service"), operated by Authentic Talent Edge / NegotiateHer ("Company," "we," "us"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility & Age Requirements

The Free and Pro plans are intended for users who are at least 18 years old. The Student plan is intended for verified students, which may include users under 18 but at least 13 years old. Users under 18 represent that they have obtained any consent required by their parent or guardian to use the Service. The Service is not directed to, and may not be used by, children under 13.

2. Accounts

You must provide accurate information when creating an account and are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly of any unauthorized use.

3. Subscription Plans & Billing

NegotiateHer offers a Free plan and paid Student ($5/month) and Pro ($9.99/month) plans at the pricing displayed at checkout. Enterprise plans are available at pricing determined during agreement initiation; Enterprise customers will be contacted directly to establish custom terms prior to access.

Paid plans automatically renew at the then-current price at the end of each billing period unless cancelled before the renewal date. You may cancel at any time; cancellation takes effect at the end of the current billing period, and no partial-period refunds are provided except where required by law. Payments are processed by Stripe.

4. The Vera AI Coach

Vera is an artificial intelligence feature, not a human being, and not a licensed coach, therapist, attorney, financial advisor, or career counselor. Vera's output is generated automatically and may be incomplete, inaccurate, or unsuitable for your specific situation. You should not rely on Vera as a substitute for professional legal, financial, medical, or career advice.

If you express thoughts of self-harm or a mental health crisis while using the Service, Vera is designed to step out of coaching mode and direct you to the 988 Suicide and Crisis Lifeline (call or text 988).

5. Community Conduct & Content

The Circle and Win Wall allow you to post content visible to other users. You agree not to post content that is unlawful, harassing, defamatory, discriminatory, or that discloses another person's confidential information without consent. We may remove content or suspend accounts that violate these Terms. You are solely responsible for content you post.

6. Content License

By posting content to the Service, you grant Company a non-exclusive, royalty-free, worldwide license to display, reproduce, and distribute that content within the Service and in Company marketing materials in de-identified or attributed form.

7. Intellectual Property

The Service, including its content, lessons, design, and the Vera AI coach, is owned by Company and protected by intellectual property laws. Except for the limited right to use the Service as permitted under these Terms, no rights are granted to you in the Service or its content.

8. Enterprise & Team Accounts

If your access to the Service is provided through an employer or other organization, that organization's administrator may view aggregate usage data as described in our Privacy Policy, and separate enterprise agreement terms may apply in addition to these Terms.

9. Disclaimers

THE SERVICE, INCLUDING ALL CONTENT AND VERA'S OUTPUT, IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THE SERVICE DOES NOT PROVIDE LEGAL, FINANCIAL, MEDICAL, OR CAREER ADVICE, AND ANY NEGOTIATION OUTCOMES ARE NOT GUARANTEED.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. COMPANY WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

11. Indemnification

You agree to indemnify and hold Company harmless from claims arising out of your misuse of the Service or violation of these Terms, to the extent permitted by law.

12. Termination

Company may suspend or terminate your account for violation of these Terms or for non-payment. You may stop using the Service and cancel your subscription at any time as described in Section 3.

13. Dispute Resolution; Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

14. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.